Refund Policy

Introduction

ClickFlox operates the website https://www.ClickFlox.com. This Refund Policy applies solely to ClickFlox and outlines our procedures for processing refund requests. By using ClickFlox, you agree to the terms outlined in this policy.

1. General Refund Policy

We strive to provide the best services to our users. However, if you are not satisfied with your purchase, you may be eligible for a refund under the conditions outlined below. Refunds are processed at our sole discretion and in accordance with the terms stated herein.

2. Eligibility for Refunds

Refunds may be granted in the following circumstances:

• Service Not Delivered: If you have purchased a service and it has not been delivered within the specified timeframe.
• Technical Issues: If the service provided encounters major technical problems preventing proper use.
• Duplicate Transactions: If you were mistakenly charged multiple times for the same service.
• Unauthorized Transactions: If there is proven evidence of unauthorized transactions or fraudulent activity.

3. Non-Refundable Items

Certain services and products are non-refundable, including but not limited to:

• Services that have been used or partially consumed.
• Digital goods that have been downloaded or accessed.
• Subscription plans after a certain period has elapsed (as specified in the service agreement).
• Custom or personalized services that have already been processed.

4. Refund Request Process

To request a refund, please follow these steps:

1. Contact Support: Send an email to support@clickflox.com with the subject line "Refund Request."
2. Provide Details: Include your order number, transaction details, and the reason for the refund request.
3. Verification: Our team will review the request and may require additional information for verification.
4. Decision Notification: We will notify you of the refund approval or rejection within 7-10 business days after reviewing your request.

5. Processing of Refunds

• Approved refunds will be processed using the original payment method.
• Refunds may take 5-14 business days to reflect in your account, depending on your financial institution.
• If the refund cannot be issued to the original payment method, we may offer alternative solutions.

6. Chargebacks and Disputes

If you initiate a chargeback or payment dispute without contacting us first, we reserve the right to:

• Deny future refund requests.
• Suspend or terminate your account.
• Take legal action if fraudulent activity is suspected.

7. Modifications to this Policy

ClickFlox reserves the right to modify this Refund Policy at any time. Changes will be posted on our website, and continued use of our services after any modifications constitutes acceptance of the updated policy.

8. Contact Information

If you have any questions or concerns regarding this Refund Policy, please contact us at support@clickflox.com.